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26 MARCH 2016 COATINGSPROMAG.COM W hen the contractor is experiencing problems that he or she believes are a result of speci- fcation shortfalls, coating material issues, or other factors outside of his or her control, additional costs are usually incurred. Te contractor may be forced to do additional work beyond the scope of his or her original bid or the process itself, including when the coating materials selected are the cause behind this additional efort. Tis project impact could also originate from the inspection and subsequent acceptance of the work being performed on the project. Tere may be various forces behind the impacts that can afect the job perfor- mance and costs. Tere are things to consider before the project starts, so that you can minimize any potential impacts, and then if it all just goes bad, there are steps and precautions you should take on the job to have a better chance with a claim after the project's completion. Check the Spec As we should all be well aware, the specifcation is the document that provides the most signifcant direction as to what is required to be accom- plished in the project. Typically, most specifcations provide direction as to the type of surface preparation and coating systems (and several sources or manufacturers) to be installed as well as the dry flm thicknesses of the various coating layers. A very thorough and compre- hensive review of the specifcation requirements and the contract itself is an absolute. Some of the most common defenses exclaimed when there are problems and cost overruns are, "We've never had to do that before" and "Tis is the way we've always done it." Never assume anything with regard to the specifcation and its impact on the project requirements. Even if you think it's the same bid package you've seen before, spend the time to thoroughly review it, and make sure you have an absolute understanding of what's required and how the work is to be performed for every project that is bid. A complete understanding of the specifcation and its referenced standards can be an efective guardian angel in the performance of the work. If the requirements of the specifca- tions are defned and clear, any efort required outside of the specifcation would be grounds for additional compensation. Address any potential issues that you fnd in the specifcation before the job starts…not after. It's important to understand that, as the contractor, you are only obligated to perform the requirements as stated in the specifcation. Before you start the job, make sure you have thoroughly reviewed all the documents relevant to the performance of the work; this includes product data sheets for the coating materials and any other perti- nent information. Develop work-specifc instruction packages for the crews doing the work so that they have the informa- tion that they need to execute the work for the requirements of the specifcation. Use Quality Control A real quality control (QC) program — and not just a paper tiger — is an absolute necessity for staying out of trouble. A trained and experienced coatings inspector working for the contractor performing quality control and thoroughly documenting all work activities is solid insurance should there be future disputes in the efort. A small contractor may have "dual-duty" personnel performing the work, but it's still imperative to have those people trained and certifed for credibility. Several associations provide training and certifcation for coating inspectors that are well respected worldwide. During the execution of the work, it's common for unforeseen circum- stances to arise. Tese circumstances for situations are typically more frequent when doing repair and/or coating remediation or replacement work. W hereas applying coatings for new construction can present occasional situations, the vast majority of problems that are unforeseen and have fnancial consequences typically appear during the repainting of the existing structures or assets. Having someone assigned to QC can help stay on top of those problem areas. Keep Records You will now be ready to start the work with a complete understanding of what's required of you in the perfor- mance of the work. Once the work starts, closely examine the facility or asset to ensure that all conditions are as they were described in the scope of work. Consider the execution of the work and how you will meet the specifcation requirements. Bring any anomalies discovered to the immediate attention of the owner of the facility or asset for resolution. Tese anomalies can include difcult-to-access areas, hazardous paint removal, and other unforeseen circumstances not discov- ered at the time of the scope of work Notes From the Field Notes From the Field By D. Terr y Greenfeld, Principal Consultant with CorroMetrics Services, Inc. Supporting Your Compensation Claim