CoatingsPro Magazine

NOV 2016

CoatingsPro offers an in-depth look at coatings based on case studies, successful business operation, new products, industry news, and the safe and profitable use of coatings and equipment.

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COATINGSPRO NOVEMBER 2016 55 a quick resolution, so after a week, I completed my report and sent it to him. The Takeaways My industry research turned up no document evidence that the systemic presence of torn mortar voids, applica- tor lines, or improperly prepared control joints was acceptable per industry standards. e occasional presence of any of those can be accepted, providing the errors are repaired when discov- ered. But there is no evidence that the inclusion of all of these errors is repre- sentative of a job that "meets spec." is means that, unfortunately, every single one of the issues observed was fully avoidable if addressed correctly on site during the application. If the applicator had instituted even a rudimentary quality control inspection process, the identified issues would have been caught and corrected in near real time. A final inspection at the completion of each step in the application process means you don't need to make excuses for your work at the conclusion of the project. At last word, the coating appli- cator was in disagreement with my assessment and has decided that the job is acceptable and refuses to make any repairs until he's paid in full. Even with all of the mistakes along the way, this coating failure could have been reversed with a different attitude from the applicator. is may be indicative of a lack of knowledge, awareness, or judgement, but regardless there is a lack of some sort . . . including those standards to prove that these practices are par for the course rather than just an excuse. CP Roland A. Vierra is president and CEO of FLOOR ING FOR ENSICS Inc., an independent consu lt ing f ir m specia l i zing in t he science and forensic eva luat ion of f loor cover ing per for- mance fa i lures. Vier ra has been a t hird-par t y c la ims consu ltant for more t han 30 years. For more infor mat ion, contact: Roland Vier ra , (408) 999-0922, Roland@f loor ing forensics.com Applicator streaking Control joints My industry research turned up no document evidence that the systemic presence of torn mortar voids, applicator lines, or improperly prepared control joints was acceptable per industry standards. Inadequate Warehouse Floor

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