CoatingsPro Magazine

NOV 2017

CoatingsPro offers an in-depth look at coatings based on case studies, successful business operation, new products, industry news, and the safe and profitable use of coatings and equipment.

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24 NOVEMBER 2017 COATINGSPROMAG.COM guidelines to make safety meetings efficient and effective. Before you deliver your next toolbox talk, make sure you're being SMART. 8. Turn It Over to the Audience If you encourage discussions in safety meetings, you may have already discov- ered that workers can deliver part of your toolbox talk for you — and if you're not doing so, then you're missing out on a powerful engagement tool. Ask someone to share a story about an incident or near-miss that occurred to him or her, what hazards others should look out for, and how the injury could have been prevented. In doing so you' ll achieve three goals: 1. Demonstrate that you care about their opinions and experiences. 2. Improve knowledge retention because people learn best when they have to recite information. 3. Build engagement and teamwork through peer-to-peer involvement. Note that if you're going to ask someone to speak in front of a group, it's always a good idea to check with him or her ahead of time and provide an outline of what you're asking for. Stay on topic. Don't solicit feedback on absolutely everything. You want to make sure the toolbox talk stays on subject, so try using phrases such as, "Do you have a time when you had to deal with ________?" or "If your kid was hired for this job, what sort of advice would you give him or her when it comes to ______?" 9. Look Beyond the Workplace If you deliver safety talks regularly, then you've probably run into a stale- ness issue. How do you keep talks fresh and interesting if you have to discuss the same problems over and over again? e most direct solution is to expand the scope of your toolbox talks to include off-the-job stories. Almost every issue that affects workers is caused or made worse by human factors, such as rushing, frustration, fatigue, and complacency, that cause people to take their eyes and mind off task. T hese same issues plague people at home and on the road, too. Discussing safety at home and on the road may seem a bit of a sideways approach to workplace safety, but it's effective. It gets employees think- ing about safe behavior in a broader context, which w ill keep safety at the top of their mind. You' ll have more examples to draw on, which keep things fresh. A nd you' ll deal w ith a Safety Watch Call today to discuss your project. 2 0 5 - 4 2 8 - 0 5 5 6 • www.vulcan-group.com P.O. Box 1010 Bessemer, AL 35021 V U LC A N PA I N T E R S I N C . As part of our ISO required process of continuous improvement, and as part of the SSPC QP certification programs, we are regularly audited by external auditors and also perform internal audits. These audits discover problems early, require permanent corrective actions to our processes, and eliminate potential problems. • ISO 9001 and SSPC QP external audits in the last five years: 15 • Internal audits performed by Vulcan Painters: 71 communication Analysis Management Process Control Inspection Reports Corrective Action MONITORING Documentation Records Measurement Responsibility Improvement RESOURCES PReventive ACTION AUDITS Procedures Production Training ENVIRONMENT Control Plan WORK SERVICE Customer Satisfaction Contract Review Requirements SAFETY W E M A K E T H E I N S P EC TO R' S J O B E A S Y

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